‘On time, On budget, Love it’
On time
If for any reason one of our electricians is delayed, you will be the first to know. Our electrician will always contact you and explain why he has been delayed, when he will arrive and will check whether the changed time remains suitable for you. Unfortunately it is the nature of our work that until we arrive at a job we cannot be 100% sure how long the job will take and then after that how long it will travel to the next job in traffic.
On budget
This means we will never charge you more than what is in your written quote. If, during the course of the work, you decide you would like extra work done, we will document these extras and have you sign off on these additional items at which time the additional cost will be discussed with you. This means no hidden surprises.
Love it!
You will be happy with the quality of the work and the service provided by our team. If, for some reason you are unhappy with the quality of the work or the conduct of our staff please contact us immediately so we can rectify the problem, remember we want you to Love it!